Scoot Airlines

Scoot Airlines is one of Singapore Airlines’ budget offshoots; the other being Tiger Air. While Tiger Air usually flies on short haul routes (from Singapore to South East Asia and India), Scoot was established in 2011 as the city-state’s medium and long haul budget carrier. With a charter to fly for cheap to further afield destinations, the airline operates an all 787 Dreamliner fleet from Singapore to China, Japan, Australia and in a few months, Saudi Arabia. I recently flew from Melbourne to Singapore and return with Scoot.

Scoot Airlines' 787 Dreamliner (Image: Wikimedia Commons Benny Zheng)

Scoot Airlines’ 787 Dreamliner (Image: Wikimedia Commons Benny Zheng)

I flew to Singapore in ScootBiz, the airline’s business class, which is more like a full-service airline’s premium economy class. I was offered the upgrade to ScootBiz through a bidding option a few days before the flight – the upgrade was approved, and off I went! ScootBiz seats recline a bit further, and include a checked-in luggage allowance, in-seat power, priority boarding, one inflight meal and free entertainment (although, importantly, the aircraft carry no entertainment devices – you bring your own tablet, computer or smartphone, and the onboard wifi streams the movies and TV shows to you). The business seats are arranged in a 2 – 3 – 2 configuration, with plenty of legroom and a leg rest.

ScootBiz (Scoot's Business Class)

ScootBiz (Scoot’s Business Class)

ScootBiz seats on Scoot Airlines

ScootBiz seats on Scoot Airlines

The inflight meal I chose (nasi lemak) was tasty, although far from haute cuisine. The flight went smoothly, and we arrived on time into Singapore, although as often occurs with budget airlines, we didn’t pull into a gate, rather catching a bus across the tarmac to the terminal. Luggage was slow to arrive too, but I was overall happy with the service.

Scoot Economy cabin

Scoot Economy cabin

The return leg was equally pleasant, even in economy class. Having done some research before the flight, I knew that Scoot’s economy class seats don’t have moulded headrests, so I’d need to find my own if I wanted to sleep on the overnight trip. Scrunching up my hoodie against the top of the seat next to me did the trick; and I slept nearly all the way back to Melbourne! The seats were roomy, and had more legroom than a lot of premium airlines – definitely an advantage for a tall person.

Scoot economy cabin

Scoot economy cabin

Economy class had a buy-on-board cafe option, but I didn’t use it. Entertainment, in-seat power, wifi, checked baggage and entertainment were all chargeable, along with items like blankets and pillows; standard budget airline deal. My travel companion shopped from the ‘Scootalogue’ – duty-free shopping on Scoot is quite cheap, I’m told!

In economy class, there are also different options of seats;

  • Super Seats, with a bit more legroom and a headrest
  • S-t-r-e-t-c-h Seats, with much more legroom, near the emergency exit and at the front near the bulkhead, and with a headrest
  • Scoot In Silence, a separate cabin towards the front of economy class, with no children under the age of 12
Scoot Economy seat

Scoot Economy seat

Overall I was pleasantly surprised with the Scoot experience, although part of that would come down to preparation. A pair of Australian bogans seated behind me were arguing with the flight attendant about why they couldn’t have a bottle of water with their pre-ordered meal (a “set combo”, which comes with a can of Pepsi). When told that they would purchase the bottle of water at an additional cost, they hissed “I’m not gonna buy one now, just to spite you” at the lovely flight attendant. I guess not knowing what you’re signing up for on a budget airline can leave you with a bad taste in your mouth.

Scoot economy legroom!

Scoot economy legroom!

The flight attendants (known as “Scooties”) were really friendly and unobtrusive, while the Dreamliner makes a real difference, as I noted on a Jetstar flight about a year ago. In fact, it was the friendly attitude and genuine care of the staff which probably made the flight memorable. Additionally, the cabin lighting was pretty cool, as was the company theming; before taking off from Melbourne we were instructed to “get ready to scoot back to Singapore!”. Later, when we arrived in Singapore, the head Scootie welcomed us to Changi Airport, thanked us for choosing Scoot, and then repeated the company slogan by saying “Let’s Get Outta Here!”. Awesome.

Scoot mood lighting while taxiing

Scoot mood lighting while taxiing

Scoot mood lighting while taxiing

Scoot mood lighting while taxiing

Scoot mood lighting while taxiing

Scoot mood lighting while taxiing

Have you flown Scoot? What was your experience like?

Comments (6)

  • Andrew Reply

    It sounds almost too good to be true from a budget airline! 🙂 The dreamliner is nice and roomy, certainly makes a difference.

    January 10, 2016 at 9:25 am
    • Tim Blight Reply

      It was certainly a pleasant surprise!

      January 10, 2016 at 9:59 am
  • Anna @ shenANNAgans Reply

    The bogans behind you sound delightful, boy it must be hard to live life like that. Love the disco setting, I love the colours, but is that mood lighting? Are scooties party animals? I’ve never seen that on a plane before. Not much leg room, that picture makes me feel a little claustrophobic, and brings back memories of being crammed in the middle aisle, middle seats with 2 strangers asleep on each of my shoulders. #nodeal

    January 10, 2016 at 9:36 am
    • Tim Blight Reply

      Hehehe the colours faded before take off. But I’d disco with a scootie!

      As for the legroom, bear in mind than I’m quite tall, so this was actually pretty roomy – usually I’d have my knees up against the seat in front of me (or, in the case of British Airways economy, sitting at an angle because I couldn’t even fit my legs between the seats).

      But totally get the distaste for budget travel – been there and done that many times!

      January 10, 2016 at 9:59 am
  • Agness Reply

    These planes seem super small in my opinion. Business class looks good, but how did you like the food? Was it fresh?

    January 13, 2016 at 12:08 am
    • Tim Blight Reply

      The planes aren’t that small, but it’s pretty roomy for a budget airline. I was happy 🙂

      The food was not fresh – pre-prepared nasi lemak, reheated on the plane. It was passable – tasty even – but not fresh :/

      January 14, 2016 at 4:29 pm

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